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Update MyFRS Profile
To change your MyFRS Profile, you must have a unique User ID and Password. We have included restrictions in an effort to make access to your account secure. Please review the restrictions listed below and keep them in mind as you modify your MyFRS Profile. If you need assistance in changing your password please call 1-866-446-9377, Option 2.
- User ID: User ID must be between 6 and 32 characters in length including numbers and letters, and cannot contain any special characters such as hyphens, underscores, periods, or the @ symbol.
- Current Password: Your current MyFRS password is required for security purposes.
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New Password:
- Password must be between 12 and 64 characters in length.
- Any characters (letters, numbers, special characters, and spaces) can be used in the password.
- Commonly used passwords are not allowed (e.g, 123456, password, etc.).
- Character sequences are not allowed (e.g, abc, yxw, 123, 765, etc.).
- Character patterns are not allowed (e.g, mmm, 555, etc.).
- Your password needs to be updated every 180 days. For your protection, please do not save the password in your browser.
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Security Questions: Please select two security questions and provide your answers. These questions and answers will be used to verify your identity.
Security answers can only be one word (50 characters max) and only use alphanumeric characters. - Email: Please enter and confirm your email address. Should you forget your User ID or Password, you can retrieve your User ID or reset the password using this registered email address.
- Mobile Phone Number: Please enter your US/Canada mobile phone number.
All fields are required to be completed.
Please note, if you need to change your MyFRS PIN, please click here in order to do so.
Email/Cell Phone Number for Multi-Factor Authentication (MFA).
You cannot validate both together.
Please enter the email OR cell phone number you want to use for MFA.
Click "Submit" and a 6-digit security code will be sent to you via email or text. The code will be valid for 15 minutes.
Click "Submit" and a 6-digit security code will be sent to you via email or text. The code will be valid for 15 minutes.
Email for Multi-Factor Authentication (MFA)
Please enter the email address you want to use for MFA.
Click "Submit" and a 6-digit security code will be sent to you via email. The code will be valid for 15 minutes.
Click "Submit" and a 6-digit security code will be sent to you via email. The code will be valid for 15 minutes.
Cell Phone Number for Multi-Factor Authentication (MFA)
Please enter the cell phone number you want to use for MFA.
Click "Submit" and a 6-digit security code will be sent to you via text message. The code will be valid for 15 minutes.
Click "Submit" and a 6-digit security code will be sent to you via text message. The code will be valid for 15 minutes.
6-Digit Number for Multi-Factor Authentication (MFA)
Please enter the 6-digit number (not the same as your PIN) you received in the email/text.
If you did not receive the email/text or more than 15 minutes have passed since you requested the number, please select "Generate New Number."
If you did not receive the email/text or more than 15 minutes have passed since you requested the number, please select "Generate New Number."
Update Email for Multi-Factor Authentication (MFA)
Please enter the new email address you want to use for MFA.
Click "Submit" and a 6-digit security code will be sent to your existing cell phone number that is registered for MFA. The code will be valid for 15 minutes.
Click "Submit" and a 6-digit security code will be sent to your existing email that is registered for MFA. The code will be valid for 15 minutes.
Cell Phone Number for Multi-Factor Authentication (MFA)
Please enter the cell phone number you want to use for MFA.
Click "Submit" and a 6-digit security code will be sent to your existing email that is registered for MFA. The code will be valid for 15 minutes.
Click "Submit" and a 6-digit security code will be sent to your existing cell phone number that is registered for MFA. The code will be valid for 15 minutes.
6-Digit Number for Multi-Factor Authentication (MFA)
Please select how you would like to receive the MFA code6-Digit Number for Multi-Factor Authentication (MFA)
Please enter the 6-digit number (not the same as your PIN) you received in the email/text.
If you did not receive the email/text or more than 15 minutes have passed since you requested the number, please select "Generate New Number."
If you did not receive the email/text or more than 15 minutes have passed since you requested the number, please select "Generate New Number."
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